It won’t charge and there’s a red light?

6 replies
255 views

currently my meta quest two is refusing to charge or turn on and before you ask, yes, i have done all the switching cables and outlet stuff aswell as trying to do the reset and reboot things but none of it works im seeking help on how to fix it and how much it costs thank you for listening have a blessed day

N

nukeboyt

Up and Coming

Have you done the following: With the device unplugged, press and hold the power button for at least 30 seconds? This may help.

Are you able to enter the boot-menu?

Z

Zombiegraf

New Participant

Quest 3

Have the Same Problem with the Link cable. After the Update the Link Cable is Not able to load the quest. The Green light at the cable is flashing and the red one at the quest. And the Sound for charge goes every second …. And this comes Right After the Update… before Everything was fine

MetaStoreHelp

Community Manager

Hey there,

We realise that you're having problems charging your headset, as the red LED would indicate that the battery is below 10%, which could indicate a problem with the port itself if you have already changed the cable.

From here, we ask that you get in touch with our team over Private Message, and we can see what options we have available to help.

We hope to hear from you soon!

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

Z

Zombiegraf

New Participant

How can I contact them.
I changed the cable and that works. Only link Cables are without Function anymore.

G

GeneralOfDragonSecurity

Participant

Does the red light appear only when you try to charge it? If so, it might be too damaged. I had a quest 2, it got damaged and I suffered the same issue.

A

Anonymous

Maybe this will help -

Quest bip charging

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