Jitters/Stuttering

the device

Can you be more vague?🤷‍♂️

😁😁😁

Hey there,

We saw your post on the Community Forum and wanted to lend a hand.

Having an issue where you're jittering/stuttering when your trying to enjoy your favorite games isn't ideal, so we want to provide some assistance to get you back to enjoying those games in the Metaverse! We will leave a few steps below for you to try so we can stop the jittering when your playing a game:

1. By default, the headset will use 6DoF tracking, unless it has been turned off in the Guardian settings panel or lost tracking while in VR.

• Click on Quick Settings (clock) in the universal menu.
• Select Settings.
• Select Movement Tracking.
• Locate Headset Tracking.
• Make sure Headset Tracking is enabled.

2. Reboot the headset.

• Turn the headset off, wait a minute or two, then turn it back on.
• A restart is a little different so turning the headset off is recommended over just restarting.

3. Check the area you're using the device in and make sure it has a light source in the area.

4. Clean the tracking cameras on the device.

5. Remove any unsupported third-party accessories that may affect tracking or pairing (such as controller covers, controller attachments, etc.)

If you need further assistance, please don't hesitate to get in touch with us privately so we can get more information! Please select our name to get to our profile page, or click here: https://metaque.st/CommunitySupport.

Next, click "Send a Message" to privately message us!

Please remember, you must be signed into the community first to send us a private message.

We hope to hear back from you soon!

I did some more testing and it's DEF. 100% running in Meta software only.  Used SteamVR and VD with no problems.