Inspiring

Question

LEDs are off when charging Quest 3 with Elite strap - is it normal after latest updates?

26 replies
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I had a few months break from VR. Lately I started using my Quest 3 again and after all updates, I noticed that now LEDs on Quest 3 and Elite strap stay off when charging. Is this a new bug or stupid feature? A few months back LEDs on Quest and strap were orange while charging and green when charging is finished. Now only option to see charging status is to press power button and look on Quest display. Do anyone has this issue or am I alone with it?

bikeshedding

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TomCgcmfc

Honored Contributor

szerwony Ya, I have also seen this issue with my Q3 Elite battery strap since v78/79 non-ptc updates. As a workaround I've found I need to discard the Elite battery below 50% before fully powering down my Q3. Then put it on charge for a few hours (until my strap battery led is green). After that both batteries seem to reach 100% again. I'm pretty sure this is a firmware issue caused by moving to Android 14. So, hopefully will be fixed in the near future. I have filed a number of bug reports on this issue, and I suggest you do the same mate. Cheers.

i9 13900K water cooled, RTX4090, Z790 MB w/wifi6e, 64Gb 6400 ram, 2x2TB SSD, 1000W PSU, Win 11, QPro, Q3, w/Link and Air Link, Vive Pro1 with 2x2.0 base stations, Etsy lens mod and Index Controllers

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szerwonyAuthor

Inspiring

I already contacted support and their response sound like it's supposed behaviour. Seriously, what a stupid change.

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TomCgcmfc

Honored Contributor

A similar thing happened with my Q2 Elite battery strap quite a while ago (again, after an Android OS update). This did eventually get fixed, so hopefully this will be the same with our Q3's. Cheers.

i9 13900K water cooled, RTX4090, Z790 MB w/wifi6e, 64Gb 6400 ram, 2x2TB SSD, 1000W PSU, Win 11, QPro, Q3, w/Link and Air Link, Vive Pro1 with 2x2.0 base stations, Etsy lens mod and Index Controllers

steve40

Honored Contributor

I've had my Quest 3 for about 5 months. It is on v81.1034. When charging, with the Elite Strap/Battery connected to the headset, and the charging cable plugged in to the external battery, the LED on the headset stays on but the LED on the external battery only comes on for a few seconds after I plug in the cable. If I press the button on the external battery, the LED comes on for about 5 seconds only. The LED on the headset itself only turns green when BOTH batteries are fully charged (I think). As far as I know, the LEDS have worked like this since day one. Both batteries are charging fine.

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szerwonyAuthor

Inspiring

Lucky you, you weren't chosen by Meta to experience this bug! However, in the past both LEDs on Quest and the Elite Strap were on during charge, not only the one in headset.

steve40

Honored Contributor

I've had my headset and Elite strap for 5 months and don't recall the Elite battery LED ever staying on for more that 5 seconds.

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Maccyb123

Honored Contributor

I can add to that. I experienced it but in a different way. Yesterday, when I attached the cable directly to the headset I got no orange light even though it was charging normally and it went green when fully charged. Today the orange light is showing again. I think it's a definitely a software glitch caused by the updates.

Maccyb

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szerwonyAuthor

Inspiring

So far after a break I used Quest only two times and if I remember correctly, LEDs went green when fully charged but only after first use. Now when I used it second time, LEDs were off even when fully charged.

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Maccyb123

Honored Contributor

Yes, you're right, it should be orange while charging and green when charged. Probably a glitch caused by v81 update is the issue. I suppose the important thing is the headsets are still being charged. Hopefully an update will fix the glitch. Mine seemed to fix itself without an update so we'll see.

Maccyb

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Twangmaster

New Participant

I’ve only had the Q3 with the strap/battery for 3 days. The first charge and setup went fine, and it seems to be working ok, but when I hook up the charger (to the strap battery), the led on the headset glows orange but the led on the battery glow orange for a short period. I’m not sure if it’s charging correctly or not. Crossing my fingers it’s charging. And one last question, there’s a button next to the charge port on the strap/battery that I can’t find what it does… Anyone know?

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szerwonyAuthor

Inspiring

In the past this button was used to turn off the battery strap, so it doesn't self discharge in a few hours when Quest is not used. But after updates turning off the strap also doesn't work, so I just unplug it from headset after it finishes charging.

Btw welocome to Meta world. Now your life will be filled with many different and irritating bugs.

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TomCgcmfc

Honored Contributor

szerwony I just got non-ptc v81.1034 yesterday on my Q3/512Gb headset and now the Q3 Elite battery strap button no longer seems to do anything.

Also, still no coordinated charging with headset led indicator. I seem to need to charge it connected until the battery pack shows a green light. Then disconnect the strap cable and charge up the headset battery separately until it shows a green light.

Meta really needs to fix this asap imho. In the meantime all we can do is continue to submit bug reports I guess, lol! Cheers.

i9 13900K water cooled, RTX4090, Z790 MB w/wifi6e, 64Gb 6400 ram, 2x2TB SSD, 1000W PSU, Win 11, QPro, Q3, w/Link and Air Link, Vive Pro1 with 2x2.0 base stations, Etsy lens mod and Index Controllers

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szerwonyAuthor

Inspiring

3 months later and the issue is still there... how hard can it be to repair goddamn charging light light?

Fingers crossed for Steam Frame. Hope we could finally throw our Quests into trash and switch to something good.

steve40

Honored Contributor

Whaah, the LED doesn't stay on. It's the end of the world! Some people are so neurotic🤷‍♂️

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szerwonyAuthor

Inspiring

If it was the only problem with Quest, probably I could live with it. But when you sum hundreds of problems that Meta has with this device, then it's really frustrating.