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New Participant
October 21, 2025
Question

Left controller issue, and unable to contact support

Hello! My left controller is only 2 months old, no physical damages, or water damages and yet. Nothing. It won’t turn on or give any feedback from a fresh battery, or one that’s working in the right controller.

when I try contacting support through the support options, it will not allow me to contact support at all. The website does not register my device to my account…

 

Does anyone have any ideas on what to do, or know of an email or number to call to possibly bypass the annoying we sit to finally contact support?

Thanks!

2 replies

MetaStoreHelp
Community Manager
October 21, 2025

Hey Hotelsdevil

 

You're in the right place. We would like you to come and contact us privately so we can collect your account details.

 

Please select our name to get to our profile page, or click here: https://metaque.st/CommunitySupport. Next, click "Send a Message" to privately message us! Please remember, you must be signed into the community first to send us a private message.

 

Thanks

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New Participant
October 21, 2025

DM sent!