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Getterrobo1985
New Participant
January 20, 2026
Question

Locked out of account 2fa

Hi there I am locked out of my normal account after apple replaced my phone instead of repairing it. I followed other threads advice of PM’ing Metaquestsupport but they don’t seem to reply. Is there any other way I can regain access?

Thanks

    2 replies

    Choleni
    Choleni
    Honored Contributor
    January 20, 2026

    Hi Getterrobo1985​ 🙂

    Currently, MetaStoreHelp​ isn't reachable via PM in the forum.

    Go HERE to contact support via email, chat or WhatsApp, they can help you with your problem.

      Getterrobo1985Author
      New Participant
      January 20, 2026

      Thank you I’ll give it a try!!

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