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New Participant
June 10, 2026
Question

Locked out of Meta Account due to missed Age Verification deadline (June 5) - Need help!

 Hi everyone,

I'm posting here because I'm facing a frustrating issue with my Meta account and hope someone (or a Meta moderator) can guide me on how to resolve it.

Recently, my Meta account was suspended because I apparently missed the June 5th deadline to verify my age. I haven't been checking my email lately, so I completely missed the warning notifications until it was too late.

Right now, the account is fully suspended, and I am unable to log in to submit an appeal or verify my age through the standard web portals. Since I can't log in, I'm stuck in a loop and can't access the regular support ticket system either.

I am the legitimate owner of the account, well over the required age, and am more than willing to provide my official ID or credit card to confirm my age immediately. However, I just need a functional way to reach Meta Support to reopen the verification channel for me.

Has anyone else successfully dealt with this after missing the deadline? Are there alternative links or methods to contact a live support agent without needing to log into the suspended account? I have many purchased games (like Gorilla Tag, Open Brush) tied to this account, and I really don't want to lose my library permanently.

Any advice, workarounds, or help from the community would be greatly appreciated. Thank you so much!

    1 reply

    Choleni
    Honored Contributor
    June 10, 2026

    Hi m21.004​ 🙂

    You can contact Meta support via email, chat or WhatsApp HERE.

    Not sure, if they can help after missing the deadline though.

    I have many purchased games (like Gorilla Tag, Open Brush) tied to this account

    Those games are free...... you won't lose money, if you need to start with a new account. 😉