Skip to main content
New Participant
October 16, 2025
Question

Locked out of my account

I keep trying to log into my Meta Horizon account, but it keeps sending me a SMS message but that’s my old phone number from 2021 and I’m trying to get a oculus again. I need help

2 replies

Choleni
Honored Contributor
October 16, 2025

Hi Tofadded4u​ 🙂

you must reach out to support, they can help you getting back in your account.

You can do that via email, chat ot WhatsApp here:

Get Support

or by sending a PM MetaStoreHelp​ here in the forum.

Click on their name, then click on the "message" button.

Good luck🤞

New Participant
October 16, 2025

Thank you