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ALLIWANTEDWASYOU
New Participant
August 30, 2025
Question

Login problem

So I have had this headset for the past 3 years, I haven't  played on it in about a year, when a problem suddenly arises, the original meta account it was hooked up to (my big sis’s) was deleted, it said I had to hook up a new account to it, and now a year later I’m trying to, but the Device code I type in is literally CORRECT but still says it’s wrong 😔

 

1 reply

MetaStoreHelp
MetaStoreHelp
Community Manager
August 30, 2025

Hey @ALLIWANTEDWASYOU, 

 

Thanks for making us aware of your log in situation.

 

We'd love to help you get back into your device, but since we'd have to ask you some sensitive account questions, we'd obviously like to do that in a private conversation.

 

While logged into your account here on the forum, can you please click on our name, and send us a private message.

 

We look forward to hearing from you!

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