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New Participant
October 31, 2025
Question

Menu not working

So I can’t move my menu around with my controllers I have to be press the meta button and press it again for it to come to me I really need help with this. Thank you!

1 reply

MetaStoreHelp
Community Manager
October 31, 2025

Hello smallant !

Thanks for reaching out, and we're  sorry to hear you’re having trouble with your menu navigation on Quest 3. Let’s try a few steps to get things working smoothly again:
 

 Troubleshooting Steps:

Restart your headset: A quick reboot can often resolve temporary glitches.

Check controller tracking: Make sure your controllers are visible to the headset and that the tracking environment is well-lit and clear of obstructions.

Update your software: Go to Settings > System > Software Update to ensure your Quest 3 is running the latest version.

Try a controller re-pair: Unpair and re-pair your controllers via Settings > Devices > Controllers.

If you are still having issues even after trying the above steps, we would suggest you to send us a private message.  Please select our name to get to our profile page, or click here: https://metaque.st/CommunitySupport. Next, click "Send a Message" to privately message us! Please remember, you must be signed into the community first to send us a private message.

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