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New Participant
October 6, 2026
Question

Meta account permanently disabled after missed age verification - requesting manual review

  • October 6, 2026
  • 14 replies
  • 185 views

My Meta account was suspended and then permanently disabled because I missed the age-verification emails sent in September. I did not see the messages asking me to complete the verification steps by September 23, and I sincerely apologize for the delayed response.

I am an adult, and the age concern on my account is a mistake. I use this account with my Quest 2, which no longer work properly since the account was disabled. This account has purchased games (including Beat Saber). I have updated my contact email to **********.

I would like to request a manual review of my account. I am happy to verify my identity and age with a government-issued ID (driver's license or passport). Please let me know how to proceed before the account is deleted on November 7, 2026.

Note: I am posting from a different Meta account because the disabled one cannot sign in.

Thank you for your help.

 

[Mod note: edited for privacy - this is a public forum]

14 replies

steve40
Honored Contributor
October 6, 2026

Nope. The forums are moderated by Khoros (hosters of the forum software), not Meta. Contact official support.

timid1314Author
New Participant
October 6, 2026

Thank you

Choleni
Honored Contributor
October 6, 2026

timid1314​ 

Go here:

Meta support via email, chat or WhatsApp

Open the link in an incognito window, otherwise the support options won't be displayed.

timid1314Author
New Participant
October 6, 2026

Thank you

New Participant
October 7, 2026

Hi timid1314​ Timid1314, I am just wondering if you had any success with getting through to anyone with the link Choleni​ provided please? I am in a similar boat with regards to my sons account and the Meta AI keeps sending us around in circles. 

steve40
Honored Contributor
October 7, 2026

Just use the "Live chat" option found in Choleni's link, they respond fast and are very helpful.

New Participant
October 7, 2026

Cheers, thanks steve_40​. I tried chat and because it was my sons Facebook account that was permanently disabled, the chat support could not help.  

timid1314Author
New Participant
October 8, 2026

Thank you everyone! Quick update: my account has been recovered. Really appreciate all the help and suggestions here β€” especially the support link tip that got me through to a human agent. Hope this thread helps others in the same situation!

Honored Contributor
October 9, 2026

Absolutely delighted for you. Well done! πŸ‘πŸ‘πŸ‘