Skip to main content
New Participant
Nov 14, 2026 5:33 PM UTC
Question

Meta headset stuck on black screen with white dot in the middle

support is being useless so thats the paragraph help please

 

2 replies

Maccyb123
Expert Contributor
Nov 14, 2026 5:50 PM UTC

Looks like you've tried everything. I think your headset may be unusable, There are no Meta staff here unfortunately, no Meta moderators or community managers, they don't monitor this forum, we are all just users here so we cannot help with warranty returns etc. 

However, here is a link to various methods of contacting Meta official support. Hopefully one of them will be able to help. Good luck. 

 

https://www.meta.com/en-gb/help/support/?g1=5960237440706837&g2=5599442656832658&g3=5947917498632978&et=none&sg=skip

 

 

Maccyb
New Participant
Nov 14, 2026 7:06 PM UTC

alr thanks