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ziipzaaapM16A4
New Participant
December 2, 2025
Question

Meta Quest 2 Black screen after Boot logo finish. Tried Factory Reset. Didn't Fixed it.

Hello Team,

I am writing to report a critical issue with my Meta Quest 2.

The Issue: When I power on the device, the Meta/Oculus boot logo appears as normal. However, once the logo fades, the screen goes completely black. The backlight is on (the screen is glowing black, not off), but no menus, guardian, or controllers appear. After a short time it goes in Standby despite the headset still being worn. The headset plays the startup sound, with the logo but there is no visual output afterwards.

Steps Attempted: I have already attempted a "Hard Factory Reset" via the bootloader menu (Power + Volume Down). The reset process completed successfully, but after rebooting, the device returned to the same black screen state.

Thanks in advance

    5 replies

    ziipzaaapM16A4Author
    New Participant
    December 2, 2025

    when i use the sideload update process it tells me i am already on the newest version

     

    maddhaddermq
    New Participant
    December 30, 2025

    i have the exact same issue bro 😔

    steve40
    steve40
    Honored Contributor
    December 31, 2025

    Sounds like the proximity sensor may have failed. Fix my Oculus.

    ziipzaaapM16A4Author
    New Participant
    January 9, 2026

    how come? usually if there is no nothing in proximity detected  the backlight goes immediately off as well as the screen.

    steve40
    steve40
    Honored Contributor
    January 9, 2026

    You said it goes into standby even though you were wearing the headset. Probably because it is not detecting that it is being worn. So possibly the proximity sensor has failed. Maybe the backlight stays lit because the headset wants to boot up and is waiting for face detection.

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