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Question

Meta Quest 3 won't turn on, no charging indicator

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Hello,

I have the following problem with a Meta Quest 3 headset : it simply won't turn on or respond to anything. The screen is black (turned off, no light), and no charging indicator light up on it no matter what I do. It also hasn't emitted a single sound.

When the charging cable is plugged on the side (with the original charger), no light turns on, and only a very very faint electronic sizzling sound can be heard from the USB-C port.

When I connect the charged Elite strap with battery to the headset, the charging light of the extended battery briefly turns orange for a second, then turns off. And the same small sizzling sound can be heard from the USB-C port on the side.

What I have tried :
- Charging for 2h the headset through the battery extension and trying again. No response.
- Charging overnight the headset directly and trying again (despite there being no light indicator on at all). No response.
- Pressing the Power button for 30 s. No response.
- Pressing both Power button and Volume down button for 30s. No response.
- Checking the detection sensor behind the (original) cover, nothing abnormal.

Essentially, it seems bricked, and for the moment I have no idea what might have had caused it. What can be done?

Thanks in advance.

MetaStoreHelp

Community Manager

Hey mdequestone,

We came across your post and wanted to help you get your Quest 3 back up-and-running again!

Thank you for bringing this issue to our attention, and for giving us such in-depth detail about the troubleshooting steps that you've tried, that's super helpful! We have a few more troubleshooting steps for you, and we'd be grateful if you would try them out:

- Please try charging your Quest from a different source (another wall outlet), preferably one on a different circuit - please keep in mind that a computer USB port will not provide sufficient power to charge the Quest 3, so we would advise that you connect to a wall outlet using the power adapter provided

- We know you said you tried holding down the volume and power buttons for 30 seconds - please can you try holding this down for a while longer to see if the boot screen will load?

- Remove the Elite Strap with Battery and any unsupported third-party accessories from your device, then try charging again

If the issue persists after trying these steps, please get in touch with us privately by clicking our name, navigating to our profile and selecting 'Send a message' to privately message us - we're here to help!

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

B

Blazekaze

New Participant

Im also experiencing the same issue, and ive only owned my quest 3s since december.

Choleni

Honored Contributor

Hi Blazekaze 🙂

If you've tried another charger and blip charging without success, use your warranty.

Read the first comment in the following thread, it explains how blip charge works..... you have to do the blip charge thing maybe for an hour until the charging light reappears.

Quest 3 dead, no sign of life

To claim your warranty contact Meta support via email, chat or WhatsApp HERE

H

heretic3232023

New Participant

Hi , I am having the same problem . Did it get resolved ? Tks

M

mdequestoneAuthor

New Participant

Hello, no, sorry, I did not manage to find any solution to the problem. I am now looking to have it replaced, or if impossible otherwise have it repaired like someone suggested below.

Hopefully you will find a solution to your own problem, or you'll be able to replace it too. Good luck!

steve40

Honored Contributor

If you live in USA, try Fix my Oculus.

Choleni

Honored Contributor

mdequestone heretic.323.2023

Blip charging might help, it's explained in the first reply of the thread below.

https://www.reddit.com/r/OculusQuest/comments/1kslwtw/quest_3_dead_no_sign_of_life/

H

heretic3232023

New Participant

Choleni thanks for the info . Still nothing Im afraid :( . Indicator light not doing anything. Cant perform any resets either :( . Its only 1 year old .

Choleni

Honored Contributor

heretic.323.2023

heretic.323.2023 wrote:
Its only 1 year old

Do you still have warranty? Here in Europe we have two years warranty.

steve40

Honored Contributor

only a very very faint electronic sizzling sound can be heard from the USB-C port

It's fried.

M

Maccyb123

Honored Contributor

steve_40 is right I think. At the very least the charging port is fried. It's probably better to get it replaced or fixed before trying to use it as you might damage it more. I cannot understand why Meta support told you to keep trying things when you have an obviously burning out connection that might even be a fire hazard. If you're out of warranty and in the US contact Fix my Oculus. This is right up his street. Otherwise look for a 3rd party repairer where you are. Good luck and I hope you get a good resolution.

Maccyb

M

mdequestoneAuthor

New Participant

Thanks for the suggestions and your message, same for steve_040, this is also my opinion (about something being fried). As mentioned in other messages, looking for a way to replace it is now exactly what I'll do, as it seems to still be under warranty. But I'm keeping the fixing option in the back of my mind if a replacement is not possible for some reason!

M

Maccyb123

Honored Contributor

Good luck. Hope you get it resolved and also Happy New Year. Have a great one!

Maccyb

A

Anonymous

I need help I have change my meta quest headset 3s last night I wake to get on and nothing is happening the change light is not working ! I try everything like restarting and everything I need help

Choleni

Honored Contributor

Hi Anonymous 🙂

You can try the blip charge thing, maybe it helps...... read the top comment from the link below

Quest 3 dead, no sign of life

F

finn171940

New Participant

That doesn’t sound like a software issue—this points strongly to a hardware/power failure.

The key red flags:

No LED at all while charging
No response to power/reset combos
Brief orange flash on the Elite strap, then shutdown
Faint sizzling sound from the USB-C port

That sizzling noise is especially concerning—it usually indicates a power short or damaged charging circuit.

Before concluding it’s dead, try this:

Use a different USB-C cable + charger (known working, ideally 45W+)
Inspect the USB-C port for debris or burn marks
Try charging from a PC USB port (lower power, safer test)
Leave it plugged in for 20–30 mins, then try holding Power for 60 seconds

But realistically:
If there’s still:

No charging light
No boot logo
Same sizzling sound

Then the headset is almost certainly hardware-bricked (likely motherboard or power IC failure).

What to do next:

Do NOT keep trying to charge it (could worsen damage)
Contact Meta Support for RMA/replacement
If under warranty → you should get a replacement
If out of warranty → still contact support; they sometimes offer repair/replacement options

This isn’t something you can fix with resets or software—it’s a physical failure.

Hope you get it replaced quickly.

steve40

Honored Contributor

That sizzling noise is especially concerning—it usually indicates a power short or damaged charging circuit.

That's a 4-month-old post you're replying to. I'm sure they've sorted their problem by now 😉.

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