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aidens326060
New Participant
October 30, 2025
Question

Meta quest 3s

None of my games are downloading or updating on my meta quest 3s right now is there an issue with servers or something? I have Zero games on my headset right now that are playable 

    3 replies

    SlenGamerPro
    New Participant
    October 30, 2025

    Same issue just bought the Meta Quest 3 yesterday, could install 2 apps, after that impossible to download new apps, unknownerror12 

    nice start :/ 

    MetaStoreHelp
    MetaStoreHelp
    Community Manager
    October 30, 2025

    Hi there,

     

    We saw your thread and wanted to help you out with this!

     

    There is two things we'd check first.

     

    STORAGE:

     

    If you have no or little available storage on your device, updates won't be able to download. We have a useful web article where you can read more about this.

     

    - Press the Meta button on your right controller to open up the universal menu

    - Select the clock on the left-hand side of the universal menu to open quick settings

    - Select settings

    - Select general

    - Select Storage

     

    WIFI:

     

    Secondly, we'd like to make sure that your headset is currently connected to a Wi-Fi network. We also have a useful web article for this as well.

     

    - Press the Meta button on your right controller to open the universal menu

    - Select the clock on the left-hand side of the universal menu to open quick settings

    - select settings

    - select wi-fi

    - Make sure that the toggle for wi-fi is turned on

    - Find the wi-fi network that you want to connect to and select connect

    - Enter the wi-fi password if one is required to finish connecting to wi-fi

     

    If you're able to connect to wi-fi just fine and you have plenty of storage space available, please don't hesitate to reach out to us on here privately so we can dive deeper into this for you.

     

    - Please select our name to get to our profile page, or click here 
    - Next, click "Send a Message" to privately message us!

     

    Please remember, you must be signed into the community forum first to send us a private message.

    If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
    SlenGamerPro
    New Participant
    October 30, 2025

    For me its a brand new device not even 2 days ols , 512Gb version, nothing installed, did a factory reset, tried 3 different wifi connections, and yes its connected to the internet, i can watch youtube. 

    yesterday i was able to download and install 2 games, today nothing 

    are you guys sure you do not have some DNS error somewhere, i notice on your website some pictures do not load, and the downloading the link app throws a error also on my windows pc 

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