Skip to main content
LuckyKaizoku
New Participant
May 5, 2026
Question

Meta Quest 3S Not Turning On or Charging (Brand New Device)

My brand new Meta Quest 3S, which I received as a gift, is not turning on. I haven’t used it even once. I tried charging it for 2 hours using the original Meta cable and adapter, but it doesn’t show any charging indicator light. I also attempted the suggested troubleshooting steps, such as holding the power button for 30 seconds and pressing both the power and volume down buttons, but nothing has worked so far.

    2 replies

    Choleni
    Choleni
    Honored Contributor
    May 5, 2026

    Hi Arav19​ 🙂

    let it on charge longer, maybe overnight.

    If this doesn't work, you can try blip charge..... you might have to do that an hour or so, until a light comes up. Read the first comment from the link below, it explains what you must do.

    https://www.reddit.com/r/OculusQuest/comments/1kslwtw/quest_3_dead_no_sign_of_life/

    If this also doesn't work bring/send the device back to where it was bought and get a working one.

    You can contact Meta support via email, chat or WhatsApp HERE if needed.

     

     

      steve40
      steve40
      Honored Contributor
      May 5, 2026

      Yeah, it took well over 6-8 hours to charge my new Quest 3 before I got a green light. After that, it now charges quickly.

        Terms & ConditionsAccessibility statement