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Meta quest saying email is wrong on www.meta.com/device

Forum|Forum|1 year ago
December 19, 2024
85 replies
143130 views

Ive been trying to login to my headset but it keeps telling me the login to www.meta.com/device and I tried logging in but it's telling me my email is wrong, or it's not connected to any accounts which is a lie because it's connected to the account ik messaging on, I just need help with this it's making me mad

Best answer by VXLKilo

I tried typing the link exactly as listed in the browser window. http://www.meta.com/devices Do NOT use Google or any search engine it will take you to the wrong site. I Hope this helps!

R

Rettdad68

New Participant

Exact same thing happening to me, its very annoying. Hope someone can help. If not the thing is going in the bin!!!

A

Anonymous

Something that I said to you

I

islari2

New Participant

Same thing here, my headset was logged but suddenly I can't log anymore to me account, and now my headset ask for connection with Meta/device which is impossible to achieve as I can't log to my account with an error like "mail adress or password incorrect" despite using the two factor auth with code emailed.

Going for a trip in 2 days, was eager to use my headset as kind of pc during the trip but it's no more usable than a brick

J

jesseuriostegui

New Participant

Same thing here email not valid when Damm well that's the email!!!!

K

Kingskeleton280

New Participant

same i hope they fix it soon

H

Hath1

New Participant

The same exact thing happened to me if I do not find a solution this thing is basicially a brick.

J

Jaimiew163

New Participant

i have the same problem

K

kernuba78

New Participant

Well at least I'm not the only one having this issue. Here I was thinking it was due to not using it for awhile. Decided to try it on a game that is compatible with the headset. I hope they get if fixed soon. Talk about irritating as heck.

A

Anonymous

Iam having the same problems too

MetaStoreHelp

Community Manager

Hey @NeonClownfish4869!

If you're experiencing difficulties logging into your account or having problems with your Meta account, we'd like to invite you to communicate with us through private messages.

Please select our name to get to our profile page, or click here
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V

Vanix18

New Participant

Same to me when i needed to log into my acc on my phone i wasnt able to bc i didnt remember so i tought i can put it on English ( had it before on german) and now all i have stand there is that 8 letter / number code and when i try to log in a new acc i made it tells me my e mail does not have any account so i guess i need to buy a new vr 😞

A

Anonymous

Help me with my VR headset or i will give you one Star

K

kpiperdaugherty

New Participant

I FIGURED IT OUT!!! You don't actually have to sign in for it to work. my headset was already connected, but I haven't used it in months so it was showing the code thing. restarted it multiple times, updated it, it wouldn't go away. I did all of this yesterday, thought I'd give it another try today. i turned on my headset, tried opening the quick menu, same thing kept happening. my menu or anything else I opened would just go behind the ad for the code. then I thought, what if I click through it? I opened quick menu and pressed a random button through the ad. IT WORKED! I pressed "Move" and the ad went away. its right under reset view, hope this helps!