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opxfv2050
New Participant
February 17, 2026
Question

My phone is logged out of my account

so, my phone got logged out of my meta account and my vr is still logged in but i dont have the accounts email or password but i do have my number and credit card which are all connected to the account what shall i do

    3 replies

    steve40
    steve40
    Honored Contributor
    February 17, 2026

    You don't have your email or password because why?

      Maccyb123
      Honored Contributor
      February 17, 2026

      Surely you can remember the email that you use. You can try to log in with it and click forgot password to get the a new one..... And write it down somewhere or keep it in a note on your phone. Just to confirm, having a credit card number and phone number won't help. If you really can't even remember your own email address, try to contact Meta Support.

      Maccyb
        Choleni
        Choleni
        Honored Contributor
        February 17, 2026

        Hi opxfv2050​ 🙂

        If you are still logged into your headset, you can at least find your email address there.

        Quick settings - profile -  account center - personal details - contact info

        So, tab on the "forgot password" in the phone app login and you should get an email with a password to log in........

        I hope, your password for the email address is NOT the same as your Meta account password and you remember that.

         

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