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JelqMommy
New Participant
March 18, 2022
Question

My quest 2 mic is not working

I was playing nock with a buddy of mine switched to app chat from our party chat and it completely broke my mic. I have tried to fix it since by:

1. checking all my settings making sure it wasn't muted

2. Factory Resetting

3. testing on both air link and voice commands both output literally zero sound

4. Recording video to test it out 

5. booting from the hidden menu you get to by holding down the power and - volume button 

6. Enabling every permission on everything it allowed

None of these fixed the problem and I'm losing my **bleep** not being able to talk in game. If anyone has anything I haven't tried please let me know this does seem to be some weird software lock but I'm not sure what is causing it i think the party chat is what broke it but I need help with this because it's driving me insane

7 replies

MetaStoreHelp
MetaStoreHelp
Community Manager
March 18, 2022

Hey there JelqMommy! We understand how inconvenient it can be when your mic isn't working and we want to be able to help. We would like to ask if this issue is prevalent across multiple games or if it is just the one. Please get back to us whenever you can and we would love to look into this further for you! 

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
    JelqMommyAuthor
    New Participant
    March 19, 2022

    The mic issue is across every single game. doesn;t work on recordings and doesnt work on voice commands either and I checked the menu the headset itself is not muted

    MetaStoreHelp
    MetaStoreHelp
    Community Manager
    March 20, 2022

    Thank you for getting back to us regarding your microphone issue. We know how concerning this must be for you, and we want to help you find a solution. Please submit a support ticket with the details of your issue and all the troubleshooting you've tried so far, and one of our agents will be happy to look into your options.

    If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
    Westernspice
    New Participant
    August 24, 2023

    Have you got a resolution on this issue yet? As I have the exact same issue. I cannot talk in game on any game.

      MetaStoreHelp
      MetaStoreHelp
      Community Manager
      August 24, 2023

      Hey Westernspice! Thank you for reaching out to us regarding your microphone issue. We definitely know how important it is to have a working microphone when it comes to gaming , so we would be happy to assist you with this. To gather more details, please feel free to private message us. You can do so by: Selecting our name to get to our profile page, or click here. Next, click "Send a Message" to privately message us! Please remember, you must be signed into the community first to send us a private message. From there, we will continue working to have you back up and running once more! 

      If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
      SlgToTF
      New Participant
      January 17, 2025

      What's the solution to this?

      I have the same thing. 

      Hughes0
      New Participant
      May 5, 2025

      I'm using the built in mic and it was quiet I plug in my wired earphone and it's still coming from the built in quest 2 microphone, I have you restart the headset to fix the mic again

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