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noctify
New Participant
October 6, 2025
Question

My quest 3s won’t charge or turn on

Im not sure why but my quest 3s isn’t charging or turning on I’ve tried lots of things like holding the power in button for 30 seconds and switch chargers multiple times. I am a frequent user of my vr and have long sessions and dont take care of it at first I thought it was just that it needed a break but then I did some research and it’s leading to it being a hardware issue as everything suggesting to fix it from the internet hasn’t worked. I am wondering what I myself can do to fix this issue.

    13 replies

    MetaStoreHelp
    MetaStoreHelp
    Community Manager
    October 7, 2025

    Hi there noctify,

     

    We came across your post and would love to lend a hand to get you back into the Metaverse with us.

     

    If your headset isn't charging, try the following steps to see if they help:

    1. Make sure you are using the provided power adapter to charge your headset. (Note: Apple product chargers will not work with the Quest 3S)
    2. Does you headset feel warm to the touch? If so, you may not have noticed the Stopped charging notification please disconnect your headset and allow it to cool before trying again.
    3. Remove and unsupported 3rd party accessories that may affect battery charging or consume power. (such as external battery packs, external fans, etc.)  
    4. Attempt to charge for 2 hours. 
    • When used, Quest 3S will consume power faster than it can charge. The headset must be left powered off or in a sleep state during charging.
    • Computer USB ports will not provide sufficient power to charge the Quest 3S, resulting in a very slow charge or failure to charge at all. The headset must be connected to a wall outlet using the provided power adapter

           5. Try charging from another source (another wall outlet), preferably on another circuit.

    • If using a splitter, power bar, or extension cord try removing it and plug directly into the wall outlet.

           6. See if the headset will load the boot screen and then exit out:

    • Hold the power and volume (-) buttons on the headset down simultaneously until the boot screen loads
    • Exit and reboot the headset

    If you are still having issues after this please send us a private message, so we can try some more troubleshooting.

    Please select our name to get to our profile page, or click here: https://metaque.st/CommunitySupport. Next, click "Send a Message" to privately message us! Please remember, you must be signed into the community first to send us a private message.

    If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
      Elfapson
      New Participant
      December 24, 2025

      I am having the same issue as noctify here and have gone through every step you have suggested. I just bought my meta quest 3s 3/12/25. Yesterday after using it until the batter was on 4% (never let it drop that low before), i plugged it into where i keep it charged at all times with the charger that came with it and the light on it was flashing red quickly. Since then i have left it to charge over night and it's still refusing to charge and/or turn on or allow me to reset/factory reset it. Again, tried changing different cables different adapters, used my PC usb-c port at one point and still nothing. Tried the blip charging solution for a few minutes but it has not worked either.

      steve40
      steve40
      Honored Contributor
      December 24, 2025

      Try blip charging it, as Choleni​ suggested. The charger needs to be 18 Watts or more. NEVER try to factory reset a headset with low battery.

      Edit: oh, I see you've tried blip charging already.

      Choleni
      Choleni
      Honored Contributor
      October 7, 2025

      Hi noctify​ 🙂

      If the battery is deeply drained you maybe need to load it a long time - maybe over night - to get the light lit up again.

      If this not works, you can try if blip charging will bring back life to the headset.

      https://www.reddit.com/r/OculusQuest/comments/1kslwtw/quest_3_dead_no_sign_of_life/

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