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November 14, 2025
Solved

Need Meta Birthday Updated - Incorrect DOB and Unable to Contact Customer Service for Change

Hi MetaStoreHelp, 

My Meta account has an incorrect birthday. I have tried all the forms and they are locked. It will not let me upload my ID. It has me as a minor and I am an adult so, I am missing content across my accounts and losing access. Please verify my birthday. I am able to provide my ID. 

    Answer
    November 14, 2025

    This has been resolved. 

    1 reply

    Answer
    November 14, 2025

    This has been resolved.