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mudcats854782023
New Participant
March 2, 2026
Question

Not able to use one controller

After I factory reset my headset then the headset asked me to pair both my controllers but the problem is I only have one working controller which is the left one. My right one has the ring snapped off. (I'm on quest 2) So now since it's asking me to pair both controller and I only have one I can't get past this step and I'm stuck on the pairing process when you first turn on the headset after a factory reset 

    1 reply

    Choleni
    Choleni
    Honored Contributor
    March 2, 2026

    Hi mudcats85478.2023​ 🙂

    Do you have a friend with a Quest 2? If so, borrow the right controller for the set up. 

    mudcats85478.2023 wrote:

    My right one has the ring snapped off.

    Controllers can be repaired. If you feel confident, you can do that yourself.... there are lots of youtube videos and guides how to repair Quest 2 controllers.

    If not, you can also use a repair services like "Fix my Oculus" - if you are in the US - to get your controller fixed. In other countries just google for VR headset repair service.

    You can also buy a refurbished controller.

    https://www.meta.com/de/en/quest/accessories/quest-2-controllers-refurbished/?variant=right

    And you can try to set up the Quest without controllers

    Quest 1,2,Pro,3,3S - No Controller Setup - Full Guide

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