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SmolAzzy
New Participant
June 4, 2026
Question

Not Getting My Replacement

I order a replacement controller on warranty over a month ago and did advanced replacement. It says should be delivered by April 28th still when I check it and the email support hasn't been much help! I just need my controller because I do this daily. I also ask for any more information they can give but they say they will and tell me nothing. I just wanna use my vr.

1 reply

Maccyb123
Honored Contributor
June 5, 2026

Sadly , this is not a rare occurrence. I've seen people wait up to 3 months. Unfortunately there are no Meta employees here, just us users and there is nothing we can do. You will have to keep the pressure on Meta Support to get your replacement, but it may well take another couple of months. I hope not but there are lots of people who have reported up to 3 months wait. Honestly it's just not acceptable but this is how it is. Good luck. 🍀🍀🤞🤞 

Maccyb
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