New Participant

Solved

Occulus 3 Cooling Fan

12 replies
20112 views

So my son's 512 GB Oculus 3 is giving an error that says the cooling fan on your device is not functioning properly. Has anybody else had this issue? We have had the device not even a week.

TheAntiSocializerAnswer

Honored Contributor

Hey everyone! Just wanted to hop in here and provide some insight. As andy.pacey mentioned, this is not something normal that should be happening.

If you see this consistently pop up, I would highly suggest reaching out to the support team (or wherever it was purchased from) to try and get a different headset.

Sometimes it's okay to be a little Bing Chilling

A

andypacey

New Participant

i have the same issue straight out of the box on a 128gb Model.

Bought from Amazon just in case and glad i did.

i can find NOTHING online about it though?

W

WhitesideVFX

New Participant

I just got the same error.

christian360595

Inspiring

bonjour

F

fluxgold

New Participant

I have same error !

A

andypacey

New Participant

This isn’t normal guys, i returned mine to Amazon and bought one from Smyths which works fine.

TheAntiSocializerAnswer

Honored Contributor

Hey everyone! Just wanted to hop in here and provide some insight. As andy.pacey mentioned, this is not something normal that should be happening.

If you see this consistently pop up, I would highly suggest reaching out to the support team (or wherever it was purchased from) to try and get a different headset.

Sometimes it's okay to be a little Bing Chilling

J

Jojo420

New Participant

Yeah. Well I can't do that because mine started doing this. Like almost within days. Within the warranty going out and they said there's nothing they can do for me. Been doing this for a while. Bought over 10 oculuses before. With the support they've given me for this issue. After spending that much on the quest three, I swear this has gotten me wanting to swear off all meta products. this is insane

M

MrSwider

New Participant

Got this alert once, but it sounded like the cooling fan was on and functioning.. so I dont know.. Reached out to Meta support and they said to process it as a Warranty.. but I dont want to be without the headset for 1-2 weeks while they receive, then ship a new one

T

Timaero

New Participant

I am experiencing the same issue, Straight out of the box, restart doesn't fix the error either. Did anyone get an idea on the wait times for the replacement from Meta?

D

Darkseid121

New Participant

I'm having this same issue

D

DeezBee22

New Participant

I have my oculus has been slowing down and now I can't play anything

R

rikardo732024

New Participant

Yes I did