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Anonymous
July 18, 2025
Question

Oculus 2 in a “death loop”?

When I tried to charge my oculus it shows the meta logo and when it starts, it immediately turns off without me doing anything. Then, it turns back on and keeps doing the loop over and over again. When I take off the charger. It just magically dies. I tried to factory reset the oculus and it only goes black for a few seconds and continues the loop.

1 reply

MetaStoreHelp
MetaStoreHelp
Community Manager
July 18, 2025

Hey there @FrostedSpiderMonkey5158!

 

We hear that your Quest 2 is struggling with a boot loop and that you have already attempted a factory reset of your headset, which also did not solve the issue, we would love to take a look into this for you!

 

So that we can take a closer look into this for you, could you drop us a private message?

You can do that by selecting our name to get to our profile page, or just click here: https://metaque.st/CommunitySupport. Next, click "Send a Message" to privately message us! Please remember, you must be signed into the community first to send us a private message.

 

We look forward to seeing you there!

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