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BoomTomb
New Participant
February 9, 2026
Question

Oculus login loop

I'm locked out of my main Meta Quest account because I've lost access to both the email and phone number used for two-factor authentication (2FA). I can still get into the linked Facebook account, but I can't change the email on my Meta Horizons account or log in because of the 2FA. I do not have the log in codes either. How can I fix this?

1 reply

steve40
steve40
Honored Contributor
February 9, 2026

There's an incredibly important reason why you are supposed to write down your one-time 2FA recovery codes and keep them in a safe place. Otherwise, you might find yourself permanently locked out of your account 😉.

You can try contacting Meta support here.

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