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New Participant
April 12, 2026
Question

Oculus Rift CV1

I'd like to make a purchase on the Meta store through web browser, but I get the error "To make a purchase, you'll first need to pair your headset."

It indeed does not show up when i log in on the web browser, but its clearly there in the Meta Horizon Desktop app:


How can I make purchases?

    6 replies

    tyronxAuthor
    New Participant
    April 12, 2026

    For context, 2-3 years ago i was able to make purchases just fine. And I got the headset new off amazon in 2016

    Choleni
    Honored Contributor
    April 12, 2026

    Hi tyronxโ€‹ ๐Ÿ™‚

    I heard from other users that their unsupported headsets are no longer listed in their devices on their account.

    But this is the first time I hear that they aren't able to make purchases anymore.๐Ÿ˜ฎ

    Hopefully, this is just a glitch in the store.

    Contact support via email, chat or WhatsApp HERE

    Choleni
    Honored Contributor
    April 12, 2026

    tyronxโ€‹  You could try buying the game as a gift...... gift it to yourself.

    tyronxAuthor
    New Participant
    April 12, 2026

    Just for myself. Thanks! I'll try to contact support

    steve40
    Honored Contributor
    April 12, 2026

    Have you tried buying the game from the web PCVR store?

    Shop Rift VR games, apps, deals and more | Meta Quest | Meta Store (en-gb)

     

    Just make sure it is actually the PCVR section not the Quest section:

    I don't have any Rift headset connected, but I can still make purchases ๐Ÿ™‚.

     

    tyronxAuthor
    New Participant
    April 13, 2026

    Ooooh that might be it, thanks so much!