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New Participant
July 10, 2025
Question

Oculus Rift - Your device setup is still in progress...

Hi there!

I could not get the support to work, as it refused my Oculus Rift serial number when I entered it...

When I had installed the Meta Quest Link app on my previous computer, it did work properly, and I could enjoy the game thing inside the camping car, it was so much fun and brought me so many stars in my eyes!!

But on my new computer, first I got the message "your computer doesn't meet the requirements blablabla" and of course when I click "read more" I only get a generic page that is not useful in the slightest.

Then, whenever I try to launch "First Contact", a message shows up very briefly (less than one second) and then I return to the game list.

The message says: "Your device setup is still in progress. Please take off your headset and continue with setup on the Meta Quest Link app on your computer".

Except there is not a single message in said app that invites me to do anything more. I rebooted my computer several times: same result.

However, I could launch Steam VR, Steam games, and Meta games (e.g. Google Earth VR), and enjoy everything. I got sound, video, and the controllers work perfectly.

I don't understand what the Meta Quest Link app is waiting for...

I tried looking it up online, I tried the help of ChatGPT... Nothing works (e.g. "press tab three times because there is a button you can't see").

Can please somebody help me launch that retro caravan game?

Thank you kindly to you all!

Best,

    1 reply

    New Participant
    May 20, 2026

    A Google search brought me here, so I wanted to post the solution. It has been months, so you may have already figured it out, but maybe another person searching will see this.

    I did not have any 

    renain wrote:

    "your computer doesn't meet the requirements blablabla"

    But, I was getting

    renain wrote:

    Then, whenever I try to launch "First Contact", a message shows up very briefly (less than one second) and then I return to the game list.

    The message says: "Your device setup is still in progress. Please take off your headset and continue with setup on the Meta Quest Link app on your computer".

    What ended up working for me was searching "First Contact" in the Meta Store and using the "Get" button there (it is free). I happened to do this on the web, but maybe you can do it directly on the Rift instead? After that, I was able to add it to my Rift. Now it shows up under my Library and under "Tutorials" on the Rift. I still cannot launch the version under Tutorials, but I can launch the one from my Library.

    Side note if you had trouble with your existing games not showing up on your Rift, like I did. It won't show you what games you have purchased, like it does on the Quest. You have to either know what game you have or check your Library, either from a Quest headset or on the mobile app (I couldn't find a way to do it on web, so dumb!). Then on your Rift, instead of Library, go to Store and search the game. You will then be able to download it and it will show up now in your Rift Library.