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IamMatch
IamMatch
Up and Coming
Nov 10, 2026 11:16 PM UTC
Question

OS working clunky: operating in the dark, keeps glitching/ kinda crashing/ blacking out then back to Loft and resets view. Fix?

Meta Quest 2 - haven’t logged in for 2 months, system up to date: operating in the dark, simply to watch movies and turned tracking off, then suddenly for no reason, system kinda crashes, goes black then sends me back to Loft and have to go back to movie player and then hit play and extend view again. 
The process takes about 20-30 seconds every time and interrupts Disney+ and Browser players. Does it more in Travel Mode- so, turned TM off, and after 6 or 7 seven crashes might have a upwards to 10 mins of movie playing. 
Thought maybe it was a cord issue- so used w/ and w/out. Same ish. 
Any suggestions? Re installed system 2 months ago cuz it was glitching w/out Loft and stuck in intro mode.

6 replies

steve40
steve40
Honored Contributor
Nov 10, 2026 11:37 PM UTC

operating in the dark

There’s your problem. You’re supposed to use the headset in a very well-lit room.

IamMatch
IamMatchAuthor
Up and Coming
Nov 11, 2026 1:54 AM UTC

except - I’ve been using it in the dark for years. This is the first time it’s happened. 

@Matchiam everywhere - MakeAscene
steve40
steve40
Honored Contributor
Nov 11, 2026 2:03 AM UTC

Is anything blocking your cameras or proximity sensor? Make sure the faceplate is not detaching and that you are not in a wifi dark zone. Also check for sources of IR reflection/interference, such as an operating ceiling fan.

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