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angelxd22
New Participant
May 26, 2026
Question

Passcode

So i just turned on my quest, it updated, and now i cant input my passcode. Using the controllers the cursor comes up, I move it to a number, number changes color, and I cant select it no matter what I do. Anyone ever have this problem?

    6 replies

    steve40
    steve40
    Honored Contributor
    May 26, 2026

    Use your hand tracking or the vol+/- and power button to select.

      Choleni
      Choleni
      Honored Contributor
      May 26, 2026

      Or restarting the headset after the update 🤔

      steve40
      steve40
      Honored Contributor
      May 26, 2026

      No. They have to sign in with hand tracking to update the controller firmware.

        angelxd22Author
        New Participant
        May 28, 2026

        No. I even restarted it after entering (and removing) the passcode. 

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