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New Participant
January 24, 2026
Question

Payment issues are exhausting

After being a meta-quest 3 4K user for 8 months, they are currently denying me the ability to purchase anything due to security issues even though my payment methods did not change and even the money on my quest, cash is unable to be used. The security window says.:

 

We noticed something unusual and, for your security, this request couldn’t be complete completed. Please try again later, or visit our help center.

 

At this rate, I will never recommend Meta quest to anybody due to things like this

1 reply

Choleni
Honored Contributor
January 24, 2026

Hi Buckeye4Truth​ πŸ™‚

it's a common issue....sadlyπŸ™

A user wrote about his findings about that problem and how you can - maybe - avoid it.

https://vrpupu.us/2025/09/12/meta-store-purchase-request-failed-2025/