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ImagoofygooberIDKKK
New Participant
November 15, 2025
Question

Please help me

Hey guys, so my quest 2 has been having problems. I keep trying everything over and over again but it just shows that blue infinity spinning. I dont know what to do at all. I have tried everything and its not working. And i know I didnt break it.. so..

    1 reply

    MetaStoreHelp
    MetaStoreHelp
    Community Manager
    November 15, 2025

    Hello ImagoofygooberIDKKK,

     

    We noticed your post about the issue you’re experiencing with your Meta Quest 2 getting stuck on the Meta logo. First off, thank you for sharing the steps you’ve already tried, we know how frustrating it can be when things don’t work as expected, and we really appreciate the effort you’ve put in so far.

     

    To help you more closely, we’d love to continue the conversation in a private message. This way, we can look into your situation in detail and guide you through the next steps together. Please select our name to get to our profile page, or click here. From there, click "Send a Message" to privately message us! Please remember, you must be signed into the community first to send us a private message. We're eager to hear from you!  

     

    We’re eager to hear from you and work with you to get your headset back up and running again.

    If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
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