Skip to main content
New Participant
October 19, 2025
Question

Plz give me some feedback

Okay so everytime I power on or turn on my headset it just stays as a gray screen I tried rebooting factory resetting it hard reset nothing if there's something that has to do with the headset please inform me I need help immediately.

1 reply

steve40
Honored Contributor
October 20, 2025

If you have placed sticky tape over the proximity sensor, remove it. Make sure your sensor is not obstructed by anything, including the faceplate. Otherwise, you might have a faulty proximity sensor.