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goddess1825
New Participant
September 7, 2025
Question

Pre Paid card

My son has the meta quest 3s and he put a $60 gift card into the wrong oculus account which has only one email attached to the account. It shows on the app he has $60 but not on the meta quest. Is there a way to link the accounts so he can use the $60. They are only under one email but the profile name is different on the app to the actual oculus device. 
thanks for any help you can give. 

1 reply

MetaStoreHelp
MetaStoreHelp
Community Manager
September 8, 2025

Hi goddess1825,

 

Thanks for reaching out.

 

We understand your son is keen to get using his $60 gift card, therefore, we'd be more than happy to look into this for you. 

 

Would you mind sending us a private message so we can gather some information. You can do so by going to our profile page or by clicking here.

 

Hope to hear from you soon!

 

 

 

 

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