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New Participant
August 27, 2025
Question

Pro controllers refuse to update after V79 update on headset

I've run loops with the support team with no help so thought I would come to the forums I have a quest 2 and I have the meta pro controllers after the recent software update they've refused to update I've tried resetting them unpairing and repairing charging them and when nothing worked I contacted meta support which the guy told to me factory reset and guess what it didn't work so now I'm stuck with a factory reset headset that I can't start the set up on because I don't got working controllers because they still say they need to update I don't know how to fix it I don't got a computer that I can use and I don't have another headset that I can pair the controllers to is there anyway to fix this? since Meta support did not help at all

2 replies

Mazing
Inspiring
August 27, 2025

I'm not surprised they wont update. Version 1.79 was released in August 2016. There have been around 94 updates since then.

New Participant
August 27, 2025

I accidentally put the wrong version number whoops 😅