Problem with software update during setup

3 replies
246 views

Hi, I just bought the meta quest 3 but during the setup, i cant get past the software update. its been updating for hours and i allready tried the factory reset and all other things but nothing works. is this normal or ? I already tried to do a side load update but on the meta site it says that my device isnt supported so i dont know what to do now.

greetings

A

Anonymous

Captain2712 you could try this method to update to the latest version.

C

Captain2712Author

New Participant

I followed all the steps but im still stuck at the same screen. The quest just turns on and off. It's just says that is is updating the latest sotware

A

Anonymous

Captain2712 in that case, as you've already done everything you can, just return it to the retailer and get a replacement unit or your money back.

Get Help

Sign up

Login with SSO

Login to the community

Login with SSO