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FallDownFast
New Participant
September 16, 2025
Question

PTC v81 Frame drops during Golf+

After upgrading to V.81 PTC, Golf+ frequently drops frames during ball contact.  (or loses tracking).

It might possibly be related to brightness, as I had better results by turning almost all lights off in the room.  (something I never had to do before).   Although it also seems the longer I play the more likely the issue will become frequent.  

Not sure what troubleshooting steps I can perform to narrow down the issue.

2 replies

MetaStoreHelp
MetaStoreHelp
Community Manager
September 16, 2025

Hi there,

 

We understand you are encountering tracking issues and know how this can hinder your day to day gaming experience! Here are a few troubleshooting steps to resolve your issue:

 

  • Ensure that your area is well lit, with enough light to clearly see, but not direct sunlight.
  • Ensure that your area is free of small lights such as Christmas lights or LED strips.
  • Ensure that your area is free of any reflective surfaces such as mirrors, glass or polished marble.
  • Ensure that the tracking cameras on your headset are clean following our recommended maintenance and care guidelines.
  • Ensure that your environment is free of any obstructions between the tracking cameras and the controllers.
  • If your controllers have removable batteries, try removing the batteries from your controllers for at least 30 seconds before reinstalling.
  • Power off and restart your headset.
  • Unpair and re-pair your controllers to the headset.

 

Just a heads up, if this issue only occurs in Golf+ it may be an in game issue and we reccomend checking settings as well as contacting the game developer to see if this is an ongoing issue. If problem occurs throughout all apps, please don't hesitate to reach out to us privately, we'd be happy to further investigate:

 

Please select our name to get to our profile page, or click here: https://metaque.st/CommunitySupport. Next, click "Send a Message" to privately message us! Please remember, you must be signed into the community first to send us a private message.

 

Have a lovely day!

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cdunford928
New Participant
October 21, 2025

did you solve this? I have very similar symptoms that have started in the past month or so

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