Inspiring

Question

PTC v81 Quest Pro Boundary changes to roomscale when activating Link.

10 replies
437 views

EDIT: Apologies, but I have just completely re-edited the OP, as I was originally misdescribing the issue.

When I select Link from the settings, even if I already have a stationary boundary selected, the boundary is changed to roomscale as soon as the environent changes to the purple void with the Meta icon.

If I can do it quickly enough, whilst I am still in the purple void and before I am transferred to the Link Desktop Dash environment, I can bring up the settings again and change the boundary setting back to stationary.

Clearly, I don't think this should be necessary. If I have a stationary boundary selected, it should not change by itself to roomscale when I select to use Link.

Thank you for your assistance. Whilst there is a workaround, this issue is rather irritating.

H

HippoRiftAuthor

Inspiring

EDIT: The following is irrelevant, please ignore.

After a quick search, I saw this

This is perhaps the actual problem I should have reported: that I am not getting the "Loft" environment. It's not a feature I care about, but I do need to be able to switch between stationary / roomscale boundaries and I can't.

Choleni

Honored Contributor

Hi HippoRift 🙂

Do you have access to new environments by pressing the left menu button as stated in the release notes, so you can switch between the boundaries?

Release Notes

H

HippoRiftAuthor

Inspiring

Deleted, now irrelevant.

H

HippoRiftAuthor

Inspiring

EDIT: The following is irrelevant, please ignore.

I had to disable Navigator from Advanced, Experimental features to get the Loft.

I can now select the stationary boundary from settings, but as soon as I enable Link, it goes back to roomscale again!

I remain unable to select a stationary boundary when using Link.

Choleni

Honored Contributor

As I said.... I'm not on that version.

But you should be able to switch to a stationary boundary in the link settings from the link app menu.

Maybe this will work🤷‍♀️

H

HippoRiftAuthor

Inspiring

For anyone else experiencing this, I have been able to get around it by, just after selecting Link, and whilst in the purple void with the Meta symbol and the sparkly trails, bringing up the headset menu there and selecting the stationary boundary before the Link environment appears.

This is not a solution though. If I have a stationary boundary selected for the headset, it should not switch to roomscale when I activate Link (or AirLink, btw, with which I see the same behaviour).

N

Nikson7

New Participant

Même problème pour moi. Excusez-moi, j’écris en français. Depuis quelques jours, je ne peux plus paramétrer le Roomscale ni le niveau du sol. Dans les réglages, les paramètres ne peuvent plus être activés.

MetaStoreHelp

Community Manager

Bonjour Nikson7

Nous avons remarqué que vous avez un problème et que vous ne poivez plus paramètrer le Rommscale au niveau du sol. Nous comprenons parfaitement que cela ne soit pas idéal et nous vous conseillons d'essayer les étapes suivantes:

1. redémarrez le casque et assurez-vous qu'il est complètement chargé

2. Assurez-vous que votre casque est mis à jour

3. Effacez l'historique des limites. Vous pouvez trouver comment le faire ici

4. Réssayez de règler vos paramètres de limites

Si votre problème persiste n'hésitez surtout pas à nous recontacter! Nous vous souhaitons une excellente journée!

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

N

Nikson7

New Participant

Get Help

Sign up

Login with SSO

Login to the community

Login with SSO