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Jodan1406
New Participant
November 5, 2025
Question

Quest 2 controllers disconnecting every 1 minute

Every time I get on my controllers don't stop disconnecting and no matter what I did, they wouldn't stop disconnecting randomly can someone help? 

    3 replies

    MetaStoreHelp
    MetaStoreHelp
    Community Manager
    November 5, 2025

    Hello there, thank you for your post. 

     

    We understand you are having some issues with your headset disconnecting from your controllers at regular intervals. We know this is not ideal for a seamless gameplay experience, so we would love to assist you in getting your controllers back in working order! Please try the steps below to assist with your issue. 

     

    Remove unsupported third-party accessories that may affect power, battery fit, or controller detection. For example, rechargeable grips, controller covers, etc.

    Replace the controller battery with a fresh one

    Unpair and pair the controller to the headset

     

    If those steps don't help, please try our online update tool to see if they need updated. If you are still having issues after trying that, we would highly recommend getting in touch with our support team via the steps outlined below. 

     

    Please select our name to get to our profile page, or click here: https://metaque.st/CommunitySupport.

    Next, click "Send a Message" to privately message us!

    Please remember, you must be signed into the community first to send us a private message.

     

    If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
    SleinAltR
    New Participant
    November 19, 2025

    Same here, not solved

    MetaStoreHelp
    MetaStoreHelp
    Community Manager
    November 19, 2025

    Hello SleinAltR,

     

    We understand how frustrating it can be when your controllers keep disconnecting, and we’d love to help you get back to enjoying your games without interruptions.

     

    If you’ve already tried the steps we shared earlier and the issue is still happening, please don’t hesitate to send us a private message. That way, we can look into other solutions together and find the best way forward

     

    Please select our name to get to our profile page, or click here. From there, click "Send a Message" to privately message us! Please remember, you must be signed into the community first to send us a private message. We're eager to hear from you!  

    If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
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