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New Participant
September 29, 2023

For those seeing this recently. On the current version of the UI, the message to connect to access files can be viewed by going to your notifications on the headset. When you plug in the headset, you should see a small bell with a notification badge on the bottom status bar next to the quick settings button.

50 replies

New Participant
November 2, 2023

thank you ChicoPacoPancho_Rene you solved my problem.

New Participant
January 21, 2024

I can't find meta support anywhere

 

MetaStoreHelp
Community Manager
January 23, 2024

Hey there ViktorP7! Thank you for getting in touch with us! It seems like you're experiencing some difficulties reaching us. We sincerely apologize for any inconvenience caused! It appears that you're facing an issue with your Quest 2 not showing up in the file explorer. Have you tried the solution recommended by our friend ChicoPacoPancho_Rene? Please inform us if it has resolved your problem. We are eager to hear from you!

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
New Participant
April 23, 2025

My issue was I using the charging port on the batter pack and not the meta quest 2 usb port. 

Battery Pack
https://www.meta.com/quest/accessories/quest-2-elite-strap-battery/