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bingo052
New Participant
September 11, 2025
Question

Quest 2 oculus controller won’t open the menu

I only have one controller and I’m stuck on the pairing screen and the menu won’t open on my controller after factory reset, I have factory reset my device multiple times but nothing has changed

    2 replies

    Choleni
    Choleni
    Honored Contributor
    September 12, 2025

    Hi bingo_052​ 🙂

    Unfortunately, the setup of the Quest won't work without having 2 controllers.

    Maybe you can borrow a second controller from a friend to set up your device?

      MetaStoreHelp
      MetaStoreHelp
      Community Manager
      September 12, 2025

      Hello there bingo_052!

       

      We came across your post and wanted to help you.

       

      As Choleni said above you will need 2 Quest 2 Controllers to get past the pairing screen.

       

      As mentioned by Choleni you can ask a friend if you can borrow their controller for pairing to start setting up your Quest 2.

       

      However if you do not have access to a borrowed Quest 2 Controller you can purchase one via our website.

       

      We hope this information is helpful, and that you will have a nice day!

      If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
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