Quest 3 battery is charging too slow and draining too fast
Hello support team and other quest 3 users!
Background story: I have owned my quest 3 for probably a year and more now, I'm using BOBOVR2 with a fancy extended battery strap, and I always used it every time I use the Quest 3 because it extends the battery by a large amount. I barely charge my Quest 3 because I rarely got it to 0% while using it because of the extended battery (sometimes probably 40% if the battery died). Last night, it is the first time in probably months that the Quest 3 reaches 0% battery and shuts down (It happened because i didn't plug my battery extension).
SO what I did is, I charged it with a 67 W charger (which I always used). I waited for almost 4 hours and suddenly, the LED light changed from "charging mode" (orange) to "low battery mode" (flashing red), WHILE charger is plugged in. I checked the battery status by pressing the power button and it shows a empty battery with a charge indicator on it (which is 0%). Not knowing what to do after searching a lot of forums, I left it to charge for a couple more minutes. It reached 1% after 20-ish minutes, and reaches 2% after 20-ish minutes too, so I left it and went to bed. This morning, the quest 3 battery is 51% (I slept for around 8 hours), which is crazy. I tried turning it on unplugged to test the battery, and it was draining super fast, like 1% per 20 seconds, I tried booting the device and power off (using power off button and volume down). It still doesn't work. Chat, is my quest 3 battery cooked?
It happened so suddenly too, and coincidentally (could be) after an update 3 days ago...