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New Participant
August 6, 2025
Question

Quest 3 blocked in reboot loop

As of today, my Quest 3 (received like 9 month ago) is stuck in a reboot loop. I got the spinning blue logo, and image forms (from front cameras) then black screen and spinning blue logo again. And, of course, with the boot sound looping also.
I tried "factory reset" didn't change anything.

With different levels of battery, same result.

 

What should I do? 

2 replies

PlopHereAuthor
New Participant
August 6, 2025

Edit: I tried the software update via website. Got stuck at 10% for more than 20 minutes, then called it a day ><

Choleni
Honored Contributor
August 7, 2025

Hi PlopHere​ πŸ™‚

The headset is still under warranty, I would go for a replacement.

You can do that here:

https://www.meta.com/en-gb/help/support/