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Bhizzy11
New Participant
September 1, 2025
Question

Quest 3 led wont turn on black screen cold air coming out of headset

Above are the problems im having with my quest 3 i havent touched it in over 3 months tried to get back on it and i charged it wouldnt hard reset or factory reset and now its just black and no led 

    3 replies

    MetaStoreHelp
    MetaStoreHelp
    Community Manager
    September 30, 2025

    Hi Bhizzy11, 

    We just came across this post and were wondering if you are still having this issue with your Meta Quest 3? Our Meta Support team are here 24/7 to help get you back into The Metaverse. 

    If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
    steve40
    steve40
    Honored Contributor
    October 1, 2025

    Available 24/7 but took 2 months to respond to the OP 😒.

    PrinceDeclan16
    New Participant
    October 1, 2025

    And if your device isn't paired on your account (like mine due to a factory reset and now black screen) you can't get anywhere. 

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