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incube1980
New Participant
July 22, 2025
Question

Quest 3 not charging and starting anymore.

No matter what the quest 3 is not chargin more dans 1% anymore. I can start it sometimes but it closes almost immediately since there is no battery. I tried to maintain home + volume up for more then 30 sec. Only home button for more then 30 sec. Logo is flashing and after the empty battery appears. 

I even tried the home + volume up + volume down .. Im hearing the fan... and nothing. 

What should I do ?. 

PS yeah the cable is good. 

    2 replies

    MetaStoreHelp
    MetaStoreHelp
    Community Manager
    July 22, 2025

    Hey there, We saw your post and we thought we'd offer a helping hand!

     

    This looks like quite a serious issue, so we would like to invite you to message us privately so that we can investigate further.

     

    Please select our name to get to our profile page, or click here: https://metaque.st/CommunitySupport. Next, click "Send a Message" to privately message us! Please remember, you must be signed into the community first to send us a private message.

     

    We hope to speak to you soon so that we can get your issue resolved!

    If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
    steve40
    steve40
    Honored Contributor
    July 23, 2025

    Obviously you won't be able to start the Quest if the battery is drained. Fully charge the battery first. Try using a different charger and cable and leave it charging overnight.

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