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FluffyLittleBunny
New Participant
December 13, 2024
Question

Quest 3 not get 72.0 update

My quest 3 is stuck on 71.0 and there seems to be no way to get 72.0. I've tried using the quest update tool and it just reinstalled 71.0. Whats going on with this? I don't see any other posts about other people having this issue.

      12 replies

      Anonymous
      December 13, 2024

      FluffyLittleBunny  I'll loan you my glasses. There are loads of posts on here and reddit about the implementation of the update rollout.

      supermanisme
      New Participant
      December 14, 2024

      I have this problem too

      Anonymous
      December 14, 2024

      supermanisme  do you need glasses as well?

      hymnkey
      New Participant
      December 15, 2024

      Same, others getting v72 and I'm still v71. Is this how Meta updates?

      Choleni
      Choleni
      Honored Contributor
      December 15, 2024

      Is this how Meta updates?

      Yes, updates are rolled out gradually, not to all users at the same time.

        NomadsAnIsland
        Honored Contributor
        December 19, 2024

        The firmware archive seems to be PTC versions. The archive is touted as having the latest versions but none of them matched or were higher than what was in my headset for v71. It just updated to v72 yesterday.

        Usually you just have to wait until the staggered updates reaches your headset. Meta is adamant that the rollouts are not done by region. So using a VPN to change your region may not work. 

          endeavourpersist
          New Participant
          January 6, 2025

          Correct, I have 3 x Quest 3 on my desk all purchased in the same batch 2 are on 72 one is on 71, VPN will not work.

          ohjays
          New Participant
          January 7, 2025

          Same here, its updated to 7.1 but no sign of 7.2 yet may retry later today when its charged up i am in New Zealand, new MQ3

          Anonymous
          January 7, 2025

          ohjays it looks like you may have missed this - 

          https://communityforums.atmeta.com/t5/Talk-VR/NOT-SOLVED-Unacceptable-Response-to-Software-Update-Breaking/td-p/1273736

            ohjays
            New Participant
            January 9, 2025

            Thank you, for some reason i thought it had been resolved, no problem then, thank you for the heads up, will leave this to be then 🙂

             

            NomadsAnIsland
            Honored Contributor
            January 9, 2025

            Last I heard the v72 rollout was on hold until the update problem that can leave your headset unusable is solved.

            Be thankful you are stuck on v71 and not having a bricked headset.

              NomadsAnIsland
              Honored Contributor
              January 30, 2025

              Meta announced on Jan 22 that v72 updates were rolling out that fix the install/update problem. From what I read or saw on youtube the problem was with Android that could corrupt files during read/writes. If that's the case I would have expected to problem to have manifested itself earlier and also on other Android devices.

              But then Meta Quest headsets are on Meta Horizion OS now, right?

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