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New Participant
August 28, 2025
Question

Quest 3 the logos on the left and right screens appear one above the other,

After the Quest 3 displays the boot logo, the logos on the left and right screens appear one above the other, and then the screen goes black.

    1 reply

    MetaStoreHelp
    Community Manager
    August 28, 2025

    Hey, CZ805LINN! We're sure you're keen to get playing ASAP so please try the steps below to complete a hard reboot. You won't lose any data by following these steps.

     

    • Power off your headset
    • Hold the Power and Volume Down (-) buttons simultaneously
    • When the boot menu appears, use the volume buttons to highlight "Boot Device"
    • Press the Power button.
    • Your headset should now restart.

    Let us know if these steps work for you!

    If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!