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New Participant
April 9, 2024
Solved

Quest 3 version 64 - no 120 hz mode

Hej. 

when i updated to version 64.

under system settings and under display. I can no longer enable or see the 120 hz option any more. 

can somone help me 🙂

ShiroTenko
Honored Contributor
April 11, 2024

Hey guys, so I have an update from the team. So while you'll no longer see this toggle option on Quest 3, 120Hz may be supported.
Here's how it will work on the Quest 3:
If a game is programmed to support 120Hz refresh rate, it can run at that frame rate when requested.
Some games allow users to manually select the refresh rate and if built within the game's user interface, 120Hz could be an option available to choose from.
On Quest 3, regardless of the games installed, the option to toggle on/off 120Hz will not be visible on Quest 3 setting panels. For Quest 2, the settings are still there.

 

I hope this clears up any concerns over the 120Hz mode y'all are wondering about.

“There are only four rules you need to remember: make the plan, execute the plan, expect the plan to go off the rails, throw away the plan.” -Leonard Snart.

27 replies

ShiroTenko
Honored Contributor
April 9, 2024

Hello! Since I noticed that some users are experiencing this same issue, I want to flag this to the team so they can look further into this issue.

If you see this reply, can you please provide me the following:

  • Software Version Meta Quest Mobile App:
  • Software Version Meta Quest Headset:
    -  The full version like this "64.0.0.xxx.xxxxx".
  • Tried any workarounds?

 

 

 

“There are only four rules you need to remember: make the plan, execute the plan, expect the plan to go off the rails, throw away the plan.” -Leonard Snart.
Participant
April 9, 2024

Current Version Details on headset:

Version: 64.0.0.484.370.585752815

Runtime Version: 64.0.0.480.368.585752889

Mobile App Version: 261.0.0.15.109

 

ShiroTenko
Honored Contributor
April 9, 2024

Thank you so much for providing me that! I just updated the info for the team to see. 🙂

“There are only four rules you need to remember: make the plan, execute the plan, expect the plan to go off the rails, throw away the plan.” -Leonard Snart.
ShiroTenko
Honored Contributor
April 11, 2024

Hey guys, so I have an update from the team. So while you'll no longer see this toggle option on Quest 3, 120Hz may be supported.
Here's how it will work on the Quest 3:
If a game is programmed to support 120Hz refresh rate, it can run at that frame rate when requested.
Some games allow users to manually select the refresh rate and if built within the game's user interface, 120Hz could be an option available to choose from.
On Quest 3, regardless of the games installed, the option to toggle on/off 120Hz will not be visible on Quest 3 setting panels. For Quest 2, the settings are still there.

 

I hope this clears up any concerns over the 120Hz mode y'all are wondering about.

“There are only four rules you need to remember: make the plan, execute the plan, expect the plan to go off the rails, throw away the plan.” -Leonard Snart.
Participant
April 12, 2024

Thanks for the clarity. Sounds like the team needs to provide better patch notes describing feature changes. 

ShiroTenko
Honored Contributor
April 15, 2024

No problem, just glad that I was able to get info for y'all as quickly as possible!

“There are only four rules you need to remember: make the plan, execute the plan, expect the plan to go off the rails, throw away the plan.” -Leonard Snart.
Participant
April 17, 2024

For those of us with concerns about battery life and always had 120hz turned OFF, what do we do now?

I actually preferred to run at 90hz.

Participant
April 30, 2024

I 120% agree (no pun intended)... I only noticed this toggle vanished after a factory reset to solve frequent reboots... Which coincidentally started occuring after this latest update.

The Meta Quest 3 has horrid battery life, forcing 90hz was a default setting many relied on for better/tolerable battery life.

Participant
May 20, 2024

Great. This is also the reason why I cannot run Virtual Desktop on 120 hz anymore. It won't communicate with the headset anymore for that reason (v64+ OS) and the option is literally darken (unavailable).

Those decisions Meta makes ... my god. Revert these changes please. No one wants the nonsensical "auto hz adjuster" for whatever reason. People set those things by themselves and most of the casual users won't even bother with the standard settings at all! And yes, I know how regular users act, I am employeed in 2nd level support backend (previously 1st level for more than 5 years), they don't even know about these settings on any device and what to do with them.

New Participant
December 29, 2024

I have found that Quest Games Optimizer will allow you to set the refresh rate manually for Virtual Desktop and any other app to force 120hz. Working as of 12-28-24. Hope this helps

New Participant
August 1, 2024

Hi,

Last night my PC had a popup telling me I had to do an update and install some new drivers, which I did.  Now when I go into PCVR mode via the link cable, the performance overlay is reporting 90hz not 120hz.

I've gone into the settings on the PC app and 120hz is selected.

How do I get 120hz back please?

Thanks.

New Participant
August 2, 2024

Jus to let you know I fixed this last night.  Had to factory reset the headset, but after that PCVR is now running at 120hz.

New Participant
February 3, 2025

I just received my Quest 3 and have found Meta has removed the ability for the user to choose how a game runs.  Take Batman Arkham, out of the box it looks very poor.  There are very few ingame settings to adjust the visual quality.  

It was suggested that I fine tune the headset settings using the debug tool found on my PC.  I do not have these files on my PC.  There is a debug setting with the developer's options within the meta os, but these do not allow to fine tune head set speed or resolution.

The only way i was able to improve Batman's settings was to buy a third party app: Quest Game Optimizer and run this on top of the meta OS.  It overrides Meta's new restrictions on settings.  As others have said, the limits Meta has placed on "our" headsets does not make sense.