Quest3 thermal charging issue
Quest3 stops charging at 74% and headset is warm but then I charge it in my refrig it goes to 100% in 1 hour.
At V2.4.1034 Build 5216847.4360.520, installed June 2, 2026. No updates pending.
This charging problem started sometime in the last few months, and I finally decided to investigate it.
When the battery is discharged to about 28%, it charges normally to around 70% in about 3 hours, then slows dramatically and appears to stop around 74%, even after another 12+ hours connected directly to an Anker 45W charger.
I have performed extensive troubleshooting, including:
-Charging directly from a 45W USB-C PD charger
-Charging through the Meta dock using the same 45W charger
-Testing multiple USB-C cables
-Disconnecting all accessories, including the battery strap
-Collecting ADB diagnostics and battery/power dumps
-Generating and submitting bugreports to Meta
-Turning off automatic power-on for updates
-Turning off cloud backups to avoid power usage while charging
-Performing a complete factory reset at Meta's request
-Testing after the factory reset without reinstalling any third-party applications
Despite all of this, the headset still appeared unable to charge beyond approximately 74%.
The issue persisted after the factory reset.
ADB dump diagnostics consistently reported:
-AC powered: true
-Weak Charger: false
-USB-PD charging negotiated at 9V / 3A
-Battery health: good
-Battery temperature generally 36-38°C while charging
While waiting for Meta Support to respond, I started wondering whether this might be a thermal issue.
As an experiment, I placed the headset in the refrigerator for about 1 hour while charging. The battery then increased to 100% at 6pm.
I disconnected the charger and left the headset unplugged overnight.
At 5:00 AM, an ADB dump showed:
-Battery: 95%
-Temperature: 30.0°C
-Battery health: good
I assume the 5% overnight loss may be due to standby power usage and the green LED.
Based on these observations, the evidence now points more toward:
-Charging/thermal management issue
-Temperature sensor issue
-Charging controller issue
-Charging appears to become severely limited when the headset is warm, but it can still reach and maintain a full charge when cooled.
At 5:00 AM on 6/15, with powered on the headset, connected it to Wi-Fi, left it running for about 30 minutes, and collected another dump. During that time:
-Battery temperature increased from about 30°C to 46°C
-Battery level dropped from 95% to 81%
Has anyone experienced similar charging behavior?
Any suggestions or known fixes?
