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New Participant
September 25, 2025
Question

Referral didn't work

Like the title says, I went through my friends referral link, made the account, set up a new Quest 3, and nothing. Doesn't show up in the referrals on the app or anything. I'm a little frustrated, was looking forward to the store credit, he was too 

1 reply

MetaStoreHelp
Community Manager
September 25, 2025

Hi, thank you for bringing this issue to our attention.

 

We understand that you're unable to use the referral link provided by your friend. We would like to investigate this further, and for this we will require some information about your device and account that we wouldn't want you to disclose in a public space. Please send us a private message to help you with this query. Select our name to get to our profile page, or click here: https://metaque.st/CommunitySupport. Next, click "Send a Message". Please remember, you must be signed into the community first to send us a private message.

 

We hope to hear from you soon!

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