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Inspiring
December 10, 2025
Question

Referrals were repeatedly not credited after being successfully redeemed in the app.

Hello everyone,

I have referred two friends in the last seven days. Their credit was duly credited to their accounts, and my referral was also shown as β€˜active’ and β€˜redeemable’ in the app. After redeeming, the respective credit was not credited to my wallet - twice. πŸ˜”

Is it just me, or is this a general problem? Of course, I haven't exceeded the referral limit for this year. According to Reddit, if you actually exceed the limit, you'll get an error message when you want to redeem that credit and not a confirmation that the credits have been credited (without them actually being credited).

I want to add: In November – before the doubled referral amount – I also made one Referral and did not have this problem. Everything was credited properly.

Thanks for sharing your experience here!

Best regards,
Gray

    1 reply

    Choleni
    Honored Contributor
    December 10, 2025

    Hi GrayHawk48​ πŸ™‚

    Reach out to support, so they can look what went wrong.

    You can do that via email, chat or WhatsApp here:

    Get Support